Privacy Policy

Effective Date: [Insert Date]

1. Information We Collect

We collect various types of personal information when you use our platform to arrange personal stays or engage with the community.

a. Information You Provide to Us:

  • Personal Information: When you sign up, we may collect your name, email address, city, and other contact details.
  • Stay Request Information: When you request a stay, we collect information such as dates, the location where you need accommodation, and any personal preferences you share during communication with hosts.
  • Communication: We collect any communications between you and hosts, including messages exchanged through our platform.

b. Information Collected Automatically:

We may collect details about the device you use to access our platform, including your IP address, browser type, and operating system. We may also collect information about your activity on the platform, such as pages viewed, links clicked, and time spent on the site.

c. Cookies and Similar Technologies:

We use cookies to enhance your experience on our site. Cookies help us understand how you interact with the platform, remember your preferences, and track the success of marketing efforts. You can control cookies through your browser settings, but disabling cookies may impact your experience.

2. How We Use Your Information

We use your information to provide, maintain, and improve the StayCloseby.com platform. Specifically, we may use your information for the following purposes:

  • To Provide Services: We use your information to process your stay requests, connect you with hosts, and ensure seamless communication.
  • To Improve User Experience: We analyze user behavior and preferences to enhance the functionality and ease of use of our platform.
  • To Communicate with You: We may send you emails regarding your stay requests, updates about our platform, promotional materials, or other important information.
  • To Ensure Safety: We use information such as email addresses and communication logs to verify users, detect fraud, and maintain a trusted community.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal proceedings.

3. Sharing Your Information

We are committed to respecting your privacy and do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • With Hosts: When you request a stay, we share necessary details (such as your name, email, and request details) with potential hosts to facilitate communication and arrangements.
  • With Service Providers: We may share information with third-party service providers that assist in running the platform, but these providers are only authorized to use your information as needed to perform services on our behalf.
  • In Case of Legal Requirements: We may share your information if required to comply with legal obligations, protect our rights, investigate fraud, or ensure the safety of our users.

4. Your Rights

You have certain rights in relation to your personal data. These include the right to:

  • Access Your Data: You can request access to the personal information we hold about you.
  • Update or Correct Your Data: You can request that we update or correct any inaccurate or incomplete information.
  • Delete Your Data: You may request the deletion of your personal data, and we will comply unless we are required to retain the information by law.
  • Object to Processing: You have the right to object to our use of your data for direct marketing or other purposes.
  • Withdraw Consent: If you have provided consent for us to process your data, you may withdraw that consent at any time.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. However, no method of transmission over the Internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. International Data Transfers

As StayCloseby.com operates globally, your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA). We take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy when transferred internationally.

8. Third-Party Links

Our platform may contain links to third-party websites, services, or social media platforms. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any external sites you visit.

9. Children's Privacy

StayCloseby.com is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Effective Date."

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

StayCloseby.com
Email: [email protected]
Address: Buitenhavenweg 146, 3111 AS Schiedam